Privacy Policy

We use your information to:

• Provide and maintain our services
• Process your documents and deliver results
• Manage your account and credits
• Send service-related notifications
• Improve our platform and develop new features
• Detect and prevent fraud or abuse
• Comply with legal obligations

We use anonymized and aggregated data to analyze usage patterns and improve our services. This data cannot be traced back to individual users.

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using TLS/SSL
• Sensitive data is encrypted at rest
• Access to your data is strictly limited to authorized personnel
• Regular security audits and updates
• Secure backup systems with redundancy

Your uploaded documents are stored securely in cloud storage and are accessible only to you. We retain processed documents for 30 days by default, after which they are automatically deleted. You can manually delete documents at any time.

We do not sell your personal information. We may share your data only in these circumstances:

• Service Providers: Third-party services that help us operate (hosting, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share data

All third-party service providers are bound by confidentiality agreements and may only use your data to provide services to us.

Our platform integrates with third-party services:

• Authentication providers (Google OAuth)
• Cloud storage providers
• AI processing services
• Payment processors
• Analytics services

These services have their own privacy policies. We recommend reviewing their policies to understand how they handle your data.

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of data processing

To exercise these rights, contact us at privacy@iris.ai. We will respond within 30 days.

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze site usage and performance
• Provide personalized experience

You can control cookies through your browser settings. Note that disabling cookies may limit some functionality of our services.

Our services are not intended for children under 18. We do not knowingly collect information from children. If we discover that we have collected data from a child, we will delete it immediately.

If you believe a child has provided us with personal information, please contact us at privacy@iris.ai.

Your data may be processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy, regardless of where it is processed.

We retain your data for as long as necessary to provide our services:

• Account information: Until you delete your account
• Uploaded documents: 30 days (or until manually deleted)
• Transaction records: 7 years (legal requirement)
• Usage logs: 90 days

When you delete your account, we will permanently delete your personal data within 30 days, except where we are required to retain it for legal purposes.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a notice on our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: