Terms of Service

By creating an account or using Iris, you agree to these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you may not use our services.

We reserve the right to update these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

Iris provides AI-powered document processing services, including but not limited to document translation, OCR (Optical Character Recognition), and file conversion. Our services are designed to help users process and manage their documents efficiently.

We strive to maintain high availability and quality, but we do not guarantee uninterrupted or error-free service.

To use our services, you must create an account. You are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Providing accurate and current information
• Notifying us immediately of any unauthorized access

You must be at least 18 years old to create an account. Accounts found to violate this requirement will be terminated.

Our services operate on a credit-based system:

• Credits are required to process documents
• Credit costs vary based on document type and processing requirements
• Credits are non-refundable once purchased
• Unused credits do not expire unless your account is closed

All payments are processed through secure third-party payment processors. We do not store your payment information.

You retain all rights to the content you upload and process through our services. By using our platform, you grant us:

• A license to process your content to provide our services
• The right to store your content securely in our systems
• Permission to use anonymized data to improve our services

You are responsible for ensuring you have the right to upload and process any content you submit to our platform.

You agree not to use our services to:

• Violate any laws or regulations
• Infringe on intellectual property rights of others
• Upload malicious content or malware
• Attempt to reverse engineer or compromise our systems
• Abuse or overload our infrastructure
• Process content that is illegal, harmful, or violates others' rights

Violations may result in immediate account termination without refund.

We reserve the right to:

• Modify or discontinue any aspect of our services
• Change pricing with reasonable notice
• Suspend or terminate accounts that violate these terms
• Refuse service to anyone for any reason

You may terminate your account at any time through your account settings. Upon termination, your data will be deleted according to our Privacy Policy.

All intellectual property rights in our platform, including software, design, logos, and trademarks, are owned by Iris or our licensors. You may not copy, modify, or distribute any part of our platform without explicit written permission.

Our services are provided "as is" without warranties of any kind. To the maximum extent permitted by law:

• We do not guarantee accuracy of processing results
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid in the last 12 months
• We are not responsible for data loss due to user error or system failures

You use our services at your own risk and should maintain backups of important documents.

If you have questions about these Terms of Service, please contact us at:

support@iris.ai